Contact Us | Alpine Trade LLC

Thank you for choosing Alpine Trade LLC. For any questions, suggestions, complaints or cooperation intentions, please contact us through the following ways. We will reply to you in a timely manner and provide professional solutions to protect your legitimate rights and interests.

1. Contact Information

• Company Name: Alpine Trade LLC | Contact Person: Sinclair Gabriel | Mobile Phone: 15559676594
• Email: 885394406@qq.com | WeChat: GTBB878

2. Contact Guidelines

• When contacting us, please clearly state your needs (such as product consultation, problem feedback, business cooperation, etc.) and leave valid contact information to facilitate our rapid connection and accurate response.
• Response time on working days: 9:00-18:00 (Beijing Time). During this period, WeChat and mobile phone will respond within 1 hour, and email will reply within 4 hours; on non-working days and holidays, all consultations will be responded to within 24 hours.
• We will strictly keep the personal information and consultation content you provide, which will only be used to connect with your needs and will not be disclosed to any third party (except as otherwise stipulated by laws and regulations).

3. Feedback and Complaint Handling

• If you have any complaints or dissatisfaction, you can feedback through any of the above contact methods. We will verify the situation within 2 working days and provide a clear handling plan and time limit.
• For reasonable complaints and suggestions, we will rectify and optimize in a timely manner, continuously improve service quality, and thank you for your supervision and support.

4. Supplementary Instructions

• These Contact Us Terms shall take effect from the date of publication. Alpine Trade LLC reserves the final interpretation right and adjustment right of these terms. Any adjustments will be updated synchronously on this webpage without further notice.
• If you encounter a situation where there is no timely response during the contact process, you can resend the consultation information or change the contact method, and we will give priority to handling your needs.