Shipping & Delivery Policy

Last Updated: February 9, 2026

At Royal Peacock website (e.g., “Invisible Balloon Anime Toys”), we are committed to delivering your orders reliably to customers across the United States. All shipments are processed through trusted third-party logistics partners to ensure safe and efficient cross-border delivery, primarily from our fulfillment centers in China.

Carriers We Use We partner with the following reputable carriers:

• SF Express (Shunfeng) – Handles the primary international shipping leg from China to the US, known for reliable and trackable service.
• Upon arrival in the US, packages are typically handed over to one of the following major domestic carriers for final delivery:
  • USPS (United States Postal Service)
  • UPS (United Parcel Service)
  • FedEx (Federal Express)
  • DHL (in select cases)

The exact carrier combination may vary depending on the shipping method selected and destination.

1. Shipping Options and Rates
   • Standard Shipping (Most Popular): Free for orders over $50; otherwise $4.99–$7.99 flat rate (depending on weight).
   • Expedited Shipping: $12.99–$18.99 (priority handling with faster transit). Rates are calculated at checkout and do not include potential taxes, duties, or import fees.
2. Processing and Delivery Times
   • Orders are typically processed and shipped within 1-3 business days after payment confirmation.
   • Estimated Delivery Time (from shipment date): 10-17 business days to the continental US.
     • This includes international transit via SF Express, US customs clearance, and final domestic delivery.
     • Most orders arrive in 10-14 days, but delays may occur during peak seasons, holidays, customs processing, or high carrier volume.
   • Expedited shipping can reduce this to 7-12 business days. We provide realistic estimates and are not responsible for delays beyond our control.
3. Shipping Destinations We ship to all 50 US states, including Alaska and Hawaii (additional fees may apply for remote areas). Military APO/FPO addresses are supported—please contact support for details.
4. Order Tracking You will receive a tracking number via email once your order ships. You can track your package on:
   • SF Express official website (for international leg)
   • 17track.net (universal tracking)
   • The final domestic carrier’s site (USPS.com, UPS.com, FedEx.com, or DHL.com)
5. Lost or Damaged Packages
   • Please report any issues within 30 days of the estimated delivery window.
   • We will file a claim with SF Express and/or the domestic carrier on your behalf.
   • Refunds or reshipments will be issued upon successful claim resolution (typically 7-14 business days).
6. Changes to This Policy We reserve the right to update this policy at any time. Updates will be posted on this page.

Questions about shipping? Contact us at support@[yourdomain].com.

Thank you for choosing us!

If the User has any questions, concerns, or requests regarding shipping matters, they may contact the Company through the following methods:​

• Entity Name: Alpine Trade LLC​

• Contact Phone: +86 15559676594​

• Contact Address: 4350 Delaware Dr, Larkspur, CO 80118

• Email Address: 885394406@qq.com

The Company will respond to User inquiries and requests in a timely manner.​

11. Effective Date​

This Shipping Policy shall take effect on 2026/2/5.